Welcome to our "Frequently Asked Questions" (FAQ) page. We've gathered a bunch of the most intriguing queries that folks like you have thrown our way. Dive into this treasure trove of info where you'll find answers to our most commonly asked questions. Take a leisurely scroll through our FAQ wonderland, and if you can't locate the answer you seek, fret not! Our superhero support team is just a message away.
If you can't find your question don't be shy—give us a shout! We're here and eager to help.
Do I need to book in advance?
It is highly recommended because tours often sell out quickly. To maximize your chance of getting the day and time you prefer, please book in advance. Tickets can be purchased with Visa, MasterCard, American Express and Discover.
What happens if it rains?
Unfortunately, due to the nature of this tour, we will not be conducting the tour during inclement weather. In the event that the company needs to cancel the tour, we will reschedule you to another time that is convenient for you. If this is not possible, a full refund will be issued.
What is your cancelation policy?
For a full refund, you must cancel at least 24 hours before the experience’s start time. If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded. Any changes made less than 24 hours before the experience’s start time will not be accepted. Cut-off times are based on the experience’s local time. This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Should I tip my tour guide?
If you feel you enjoyed yourself and had a great time, gratuities are greatly appreciated.
What kind of car is our tour in?
All car tours are given in a Mazda 3 with great air conditioning.
Do we stop and get out of the car at any point?
We have two main stops on the tour and you also have the option to get out at most locations to explore, take pictures, etc. only if time and traffic permits.
Where does the tour begin/end?
Exact meeting location details and where the tour ends will be provided to you immediately upon purchasing your ticket.
Will we go into any of the stops on the tour?
Unfortunately, we are unable to go into any of the stops because of time reasons. There will be little to no walking on the car tours.
Is the tour wheelchair accessible?
Due to the size of the vehicle we are unable to accommodate wheelchairs.
Can I bring my pet?
Pets are not allowed.
Who will my tour guide be?
Brandon Cunning, a co-founder of Rockabilly Rides, is the owner/operator of Rock 'n' Roll Tours. He will be your guide on whichever tour you choose!
What if I'm running late?
It's Rock 'n' Roll Tours policy to wait 30 minutes after the tour start time before considering it a no-show with no refund.